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Technical Support

RWD Support Team

If you are looking to repair a purchased RWD equipment or customize one for your research needs, the RWD Support Team is here for you!

Headquartered in Shenzhen, RWD Global Support Center is certified by ISO9000. With over 100 highly-trained engineers and technicians responsive fastly, 90% of issues can be solved remotely. The RWD Support Team is able to:

  • Discuss a possible product modification, meeting your specific research needs.
  • Instruct you to troubleshoot malfunctioning RWD equipment, saving your time.
  • The offer information on product warranty & return, providing the best possible after-sales service.
  • Offer in-depth repair to your equipment at affordable prices, saving your costs.

Ask Our Experts

If you have bought our products and have technical questions to ask, please find us with the following, our engineers will get back to you within 12 hours!

Email: service@rwdstco.com

Tel: 1-858-900-6602  or 1-858-900-5879

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