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Shipping Policy

Shipping:

Shipping logistics providers: DHL, UPS, TNT, FEDEX and EMS (usually). Please consider we also offer different shipping options. We will choose different delivery companies according to different countries. If the customer needs to specify the delivery company, an additional shipping fee may be occurred. 
Processing time: All orders are shipped out within 48 hours of purchase. *Business Days Only 
Delivery Estimates: Within 7-12 days(Shipping times are only estimates and unfortunately, cannot be guaranteed.)

**Note:

1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to. 
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits. 
3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at rwd@rwdstco.com within 3 business days after receiving shipping.
 

Orders Tracking:
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier's official website 24 hours a day.
 

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